All features
Shared Inbox & Team Email
Keep team email organized with shared and personal accounts, inbox and archive views, and permissions that fit MSP operations.
Account types
Shared and personal email accounts
- Shared inboxes for team-owned mailboxes.
- Personal accounts for individual staff members.
- Inbox, sent, archived, starred, and compose views in one model.
Permissions
Control who can read, compose, and manage
- Scope access per account with read-only, compose, or manage permissions.
- Keep team inboxes visible without giving away full administrative access.
- Pairs cleanly with the MSP access-control model already in the platform.
Inbox workflow
See incoming mail, reply from the same account, and keep the conversation history in one place.
Team visibility
Shared mail stays visible to the right people without exposing unrelated client data.
Archived history
Preserve mail history for handoffs, compliance, and support follow-up.
Email that works the way MSPs work
Use the same permission model across inboxes, clients, and support workflows.